This product ships within a day to arrive within 3 days of the time you order it. Customized items can take longer to ship as they are hand made. This piece is unconditionally guaranteed by American Pearl for the authenticity of the gold or platinum, the natural color of the pearl and the workmanship. If you are not 100% satisfied with this item, please return it for a full refund.
After shopping other websites and in Tahiti for Tahitian black pearls, I can say that the quality, service and value for these items @ American Pearl was excellent. They were very helpful when ordering and the items ordered arrived on time, and were exactly as described and pictured on the website, in fact they exceeded my expectations in size and quality of the pearls! The merchandising of the pearls is very good online and gives you a very accurate idea of what you can expect to receive. This is a luxury item purchase that I would prefer to do in person, but I can honestly say I would definitely puchase again from American Pearl because of the integrity and good customer service I experienced ordering and the quality and value of their merchandise.
from Bedford, TX
I had a very pleasant experience with American Pearl. They exceeded my expectations on quality and presentation and the representatives were very professional and friendly. I look forward to doing more business with them.