AMERICAN PEARL uses Fedex to ship its products to you.

We want you to be 100% pleased with the pearls that you purchase from AMERICAN PEARL. It is our intention to supply you with the pearls that you truly want at the value you expect. It is for this reason that we offer you an unconditional 30 day full money back guarantee.

We want you to be 100% pleased with the pearls that you purchase from AMERICAN PEARL. It is our intention to supply you with the pearls that you truly want at the value you expect. It is for this reason that we offer you an unconditional 30 day full money back guarantee. There is no re-stocking fee and we even credit your account for the shipping that we charged you when you placed your order. However, if within 30 days after your gift has been shipped from AMERICAN PEARL, you decide to return it for a full refund or an exchange, please: Call us at 800-847-3275 to get your return authorization code. When returning merchandise, please secure all merchandise in its original packaging. Please include the gift boxes with which your order was shipped and all accompanying materials. Also, please remember to insure the package for the full amount of the purchase price before shipping.

Exemption to the 30 Days Return Policy are the Ring items sized smaller or larger then size 6. Please be advised Rings that are sized are only returnable for store credit that can be used within a year of it's purchased date. American Pearl does not take responsibility for rings sized by customer's own Jeweler. To guarantee the safety and quality of the product please call us so that we may assist you. Custom orders are returnable for store credit only.

Thank you for your interest in AMERICAN PEARL.